Everything you need to know
FAQs
What is an SMW watch kit?
An SMW (Self Made Watch) watch kit contains all the components needed to assemble your own watch. This includes the case, movement, hands, dial, and often specific tools for assembly.
Are the tools included in the kit?
Yes, all necessary tools are included in each kit. By purchasing a kit, you have peace of mind and don't need anything extra to assemble your creation.
Does assembly of an SMW watch require any special skills?
No, our kits are designed to be accessible to everyone, even without prior watchmaking experience. Each kit comes with detailed instructions and step-by-step guides. We also offer online video tutorials to help you with the assembly process.
Can I personalize my kit?
Yes, we offer several customization options for our kits. You can choose from different dial styles, case colors, and strap types. Some advanced options may include movement modifications or custom engravings.
Can I return parts if they don't fit me?
Nous avons une politique de retour, pour la consulter c'est juste ici. Vous avez un droit de rétractation de 14 jours.
What is the estimated time to assemble a watch?
Assembly time may vary depending on your skill and precision in movements. On average, it takes between 1 to 3 hours to completely assemble a watch.
What is the quality of the kit components?
We are committed to providing quality components. Our movements are Japanese (NH35 Seiko movement). The other elements are chosen for their durability, price and aesthetics. Please note that all products have been tested by the seller.
Are SMW watches water resistant once assembled?
Water resistance may vary depending on how well your watch is assembled. Please note that the case sold is waterproof and that we provide a special quality waterproofing grease to lubricate the seal of your watch.
Are SMW parts compatible with each other?
Yes, all of our parts are designed to be inter-compatible. This allows you to freely choose from our different components to create a watch that is truly yours.
How can I get help if I have difficulty with assembly?
We provide instructions for each purchase, allowing you to never be alone in assembly. If a problem persists, our teams will be able to respond to you via the “contact” tab.
Where can you ship your kits?
We ship worldwide. Shipping costs vary depending on destinations and will be calculated when confirming your order.
How and when will the kit or the different parts arrive?
The parts will arrive in several installments. Don't panic, just wait for all the parts to arrive to start assembling your SMW watch.
For the delivery time, it depends on your address but on average the kit and parts are delivered between 1 and 3 weeks.
What warranty do you offer on the kits?
As the assembly of your watch is your responsibility, we cannot guarantee the final result. However, if our parts are faulty or arrive damaged, you can obviously return them to us.